Since 1987, SES has provided strategic research, executive counsel and innovative
solutions to Canada's leading decision-makers. As part of a process of tracking public opinion and business trends, the firm launched The SES Web Entrepreneurship Survey.

Our on-line E-commerce library of statistics includes both the full report of the SES Web Entrepreneurship Survey and access to individual data tables. For some older data, free downloads are available in an Adobe PDF format and feature an active link. More recent studies, including the most recent (2002) report, are available for the prices marked. To order a specific table of statistical data or a full copy of the SES Web Entrepreneurship Survey Report please contact info@sesresearch.com with the product number or title.

Having timely and accurate data on emerging on-line business trends is critical to corporate and government decision-makers involved in the Internet. Conducted annually, The SES Web Entrepreneurship Survey identifies opportunities as well as assists SES clients in marketing to the fast-growing and lucrative small business market.

Our longitudinal tracking specifically focuses on Canadian small- and medium-sized businesses with fewer than 50 employees.

Visitors should note that polling data posted on this site is the property of SES Canada Research Inc. SES polling data may be used with permission but SES retains the right to reproduce any media analysis or commentary which incorporates or makes reference to our proprietary data. Any materials which make reference to SES polling data will credit the originator and will not be altered.

For supplementary background information on our e-commerce database of statistics please feel free to browse or download the following files:

FAQs & Purchasing a Report [PDF]
Report Contents, Stats, Methodology, Sample Table [PDF]
News articles and press releases

Canadian SME E-commerce Statistics
To purchase a report or individual table contact info@sesresearch.com.
All documents are sent electronically in an Adobe PDF format.

Current Full Report (with analysis and all 29 tables)
SES Web Entrepreneurship Report - 2002 - $1,500 CDN (available)
Four Year Data Tracking - E-commerce Trends - Free [PDF]

Previous Full Reports (with analysis and all 29 tables)
SES Web Entrepreneurship Report - Spring 1999 - $500 CDN
SES Web Entrepreneurship Report - Fall 1999 - $500 CDN
SES Web Entrepreneurship Report - Spring 2000 - $1,500 CDN
SES Web Entrepreneurship Report - Fall 2000 - $1,500 CDN
SES Web Entrepreneurship Report - 2001 - $1,500 CDN

Major or Minor Impact of Internet on Business
ECOMM-S99-T1 - Scope of Internet Impact on Business (Spring 1999) - Free [PDF]
ECOMM-F99-T1 - Scope of Internet Impact on Business (Fall 1999) - Free [PDF]
ECOMM-S00-T1 - Scope of Internet Impact on Business (Spring 2000) - $100 CDN
ECOMM-F00-T1 - Scope of Internet Impact on Business (Fall 2000) - $100 CDN
ECOMM-Y01-T1 - Scope of Internet Impact on Business (2001) - $100 CDN
ECOMM-Y02-T1 - Scope of Internet Impact on Business (2002) - $200 CDN

Positive or Negative Impact of Internet on Business
ECOMM-S99-T2 - Type of Internet Impact on Business (Spring 1999) - Free [PDF]
ECOMM-F99-T2 - Type of Internet Impact on Business (Fall 1999) - Free [PDF]
ECOMM-S00-T2 - Type of Internet Impact on Business (Spring 2000) - $100 CDN
ECOMM-F00-T2 - Type of Internet Impact on Business (Fall 2000) - $100 CDN
ECOMM-Y01-T2 - Type of Internet Impact on Business (2001) - $100 CDN
ECOMM-Y02-T2 - Type of Internet Impact on Business (2002) - $200 CDN

Bought or Sold on the Internet (Past 12 Months)
ECOMM-S99-T3 - Past E-commerce Activity (Spring 1999) - Free [PDF]
ECOMM-F99-T3 - Past E-commerce Activity (Fall 1999) - Free [PDF]
ECOMM-S00-T3 - Past E-commerce Activity (Spring 2000) - $100 CDN
ECOMM-F00-T3 - Past E-commerce Activity (Fall 2000) - $100 CDN
ECOMM-Y01-T3 - Past E-commerce Activity (2001) - $100 CDN
ECOMM-Y02-T3 - Past E-commerce Activity (2002) - $200 CDN

Plan to Buy or Sell on the Internet (Next 12 Months)
ECOMM-S99-T4 - Future E-commerce Activity (Spring 1999) - Free [PDF]
ECOMM-F99-T4 - Future E-commerce Activity (Fall 1999) - Free [PDF]
ECOMM-S00-T4 - Future E-commerce Activity (Spring 2000) - $100 CDN
ECOMM-F00-T4 - Future E-commerce Activity (Fall 2000) - $100 CDN
ECOMM-Y01-T4 - Future E-commerce Activity (2001) - $100 CDN
ECOMM-Y02-T4 - Future E-commerce Activity (2002) - $200 CDN

Hired an Outside Consultant to do Business on the Internet
ECOMM-S99-T5 - Outside Consultant Use (Spring 1999) - Free [PDF]
ECOMM-F99-T5 - Outside Consultant Use (Fall 1999) - Free [PDF]
ECOMM-S00-T5 - Outside Consultant Use (Spring 2000) - $100 CDN
ECOMM-F00-T5 - Outside Consultant Use (Fall 2000) - $100 CDN
ECOMM-Y01-T5 - Outside Consultant Use (2001) - $100 CDN
ECOMM-Y02-T5 - Outside Consultant Use (2002) - $200 CDN

Business Internet Use
ECOMM-S99-T6 - Current Internet Use (Spring 1999) - Free [PDF]
ECOMM-F99-T6 - Current Internet Use (Fall 1999) - Free [PDF]
ECOMM-S00-T6 - Current Internet Use (Spring 2000) - $100 CDN
ECOMM-F00-T6 - Current Internet Use (Fall 2000) - $100 CDN
ECOMM-Y01-T6 - Current Internet Use (2001) - $100 CDN
ECOMM-Y02-T6 - Current Internet Use (2002) - $200 CDN

Is Internet Critical to Business Survival
ECOMM-S99-T7 - Internet and Business Survival (Spring 1999) - Free [PDF]
ECOMM-F99-T7 - Internet and Business Survival (Fall 1999) - Free [PDF]
ECOMM-S00-T7 - Internet and Business Survival (Spring 2000) - $100 CDN
ECOMM-F00-T7 - Internet and Business Survival (Fall 2000) - $100 CDN
ECOMM-Y01-T7 - Internet and Business Survival (2001) - $100 CDN
ECOMM-Y02-T7 - Internet and Business Survival (2002) - $200 CDN

Does the Internet Open New Business Opportunities
ECOMM-S99-T8 - Internet and New Business Opportunities (Spring 1999) - Free [PDF]
ECOMM-F99-T8 - Internet and New Business Opportunities (Fall 1999) - Free [PDF]
ECOMM-S00-T8 - Internet and New Business Opportunities (Spring 2000) - $100 CDN
ECOMM-F00-T8 - Internet and New Business Opportunities (Fall 2000) - $100 CDN
ECOMM-Y01-T8 - Internet and New Business Opportunities (2001) - $100 CDN
ECOMM-Y02-T8 - Internet and New Business Opportunities (2002) - $200 CDN

Will the Internet Threaten Profitability
ECOMM-S99-T9 - Internet and Profitability Threat (Spring 1999) - Free [PDF]
ECOMM-F99-T9 - Internet and Profitability Threat (Fall 1999) - Free [PDF]
ECOMM-S00-T9 - Internet and Profitability Threat (Spring 2000) - $100 CDN
ECOMM-F00-T9 - Internet and Profitability Threat (Fall 2000) - $100 CDN
ECOMM-Y01-T9 - Internet and Profitability Threat (2001) - $100 CDN
ECOMM-Y02-T9 - Internet and Profitability Threat (2002) - $200 CDN

E-mail Use (Engaged, Planning, Consider)
ECOMM-S99-T10 - E-mail (Spring 1999) - Free [PDF]
ECOMM-F99-T10 - E-mail (Fall 1999) - Free [PDF]
ECOMM-S00-T10 - E-mail (Spring 2000) - $100 CDN
ECOMM-F00-T10 - E-mail (Fall 2000) - $100 CDN
ECOMM-Y01-T10 - E-mail (2001) - $100 CDN
ECOMM-Y02-T10 - E-mail (2002) - $200 CDN

Has a Website for External Communications (Engaged, Planning, Consider)
ECOMM-S99-T11 - Website for External Communications (Spring 1999) - Free [PDF]
ECOMM-F99-T11 - Website for External Communications (Fall 1999) - Free [PDF]
ECOMM-S00-T11 - Website for External Communications (Spring 2000) - $100 CDN
ECOMM-F00-T11 - Website for External Communications (Fall 2000) - $100 CDN
ECOMM-Y01-T11 - Website for External Communications (2001) - $100 CDN
ECOMM-Y02-T11 - Website for External Communications (2002) - $200 CDN

Has an Intranet (Engaged, Planning, Consider)
ECOMM-S99-T12 - Website for Internal Communications (Spring 1999) - Free [PDF]
ECOMM-F99-T12 - Website for Internal Communications (Fall 1999) - Free [PDF]
ECOMM-S00-T12 - Website for Internal Communications (Spring 2000) - $100 CDN
ECOMM-F00-T12 - Website for Internal Communications (Fall 2000) - $100 CDN
ECOMM-Y01-T12 - Website for Internal Communications (2001) - $100 CDN
ECOMM-Y02-T12 - Website for Internal Communications (2002) - $200 CDN

Conducts Business Research on Internet (Engaged, Planning, Consider)
ECOMM-S99-T13 - Conducting Business Research (Spring 1999) - Free [PDF]
ECOMM-F99-T13 - Conducting Business Research (Fall 1999) - Free [PDF]
ECOMM-S00-T13 - Conducting Business Research (Spring 2000) - $100 CDN
ECOMM-F00-T13 - Conducting Business Research (Fall 2000) - $100 CDN
ECOMM-Y01-T13 - Conducting Business Research (2001) - $100 CDN
ECOMM-Y02-T13 - Conducting Business Research (2002) - $200 CDN

Sells Goods and/or Services on Internet (Engaged, Planning, Consider)
ECOMM-S99-T14 - Selling Goods and/or Services (Spring 1999) - Free [PDF]
ECOMM-F99-T14 - Selling Goods and/or Services (Fall 1999) - Free [PDF]
ECOMM-S00-T14 - Selling Goods and/or Services (Spring 2000) - $100 CDN
ECOMM-F00-T14 - Selling Goods and/or Services (Fall 2000) - $100 CDN
ECOMM-Y01-T14 - Selling Goods and/or Services (2001) - $100 CDN
ECOMM-Y02-T14 - Selling Goods and/or Services (2002) - $200 CDN

Makes Travel Arrangements on the Internet (Engaged, Planning, Consider)
ECOMM-S99-T15 - Making Travel Arrangements (Spring 1999) - Free [PDF]
ECOMM-F99-T15 - Making Travel Arrangements (Fall 1999) - Free [PDF]
ECOMM-S00-T15 - Making Travel Arrangements (Spring 2000) - $100 CDN
ECOMM-F00-T15 - Making Travel Arrangements (Fall 2000) - $100 CDN
ECOMM-Y01-T15 - Making Travel Arrangements (2001) - $100 CDN
ECOMM-Y02-T15 - Making Travel Arrangements (2002) - $200 CDN

Bought Computers on the Internet (Engaged, Planning, Consider)
ECOMM-S99-T16 - Purchasing Computer Equipment and Software (Spring 1999) - Free [PDF]
ECOMM-F99-T16 - Purchasing Computer Equipment and Software (Fall 1999) - Free [PDF]
ECOMM-S00-T16 - Purchasing Computer Equipment and Software (Spring 2000) - $100 CDN
ECOMM-F00-T16 - Purchasing Computer Equipment and Software (Fall 2000) - $100 CDN
ECOMM-Y01-T16 - Purchasing Computer Equipment and Software (2001) - $100 CDN
< ECOMM-Y02-T16 - Purchasing Computer Equipment and Software (2002) - $200 CDN

Bought Office Supplies on the Internet (Engaged, Planning, Consider)
ECOMM-S99-T17 - Purchasing Office Supplies (Spring 1999) - Free [PDF]
ECOMM-F99-T17 - Purchasing Office Supplies (Fall 1999) - Free [PDF]
ECOMM-S00-T17 - Purchasing Office Supplies (Spring 2000) - $100 CDN
ECOMM-F00-T17 - Purchasing Office Supplies (Fall 2000) - $100 CDN
ECOMM-Y01-T17 - Purchasing Office Supplies (2001) - $100 CDN
ECOMM-Y02-T17 - Purchasing Office Supplies (2002) - $200 CDN

Found a New Supplier on the Internet (Engaged, Planning, Consider)
ECOMM-S99-T18 - Finding a New Supplier for Goods (Spring 1999) - Free [PDF]
ECOMM-F99-T18 - Finding a New Supplier for Goods (Fall 1999) - Free [PDF]
ECOMM-S00-T18 - Finding a New Supplier for Goods (Spring 2000) - $100 CDN
ECOMM-F00-T18 - Finding a New Supplier for Goods (Fall 2000) - $100 CDN
ECOMM-Y01-T18 - Finding a New Supplier for Goods (2001) - $100 CDN
ECOMM-Y02-T18 - Finding a New Supplier for Goods (2002) - $200 CDN

Found a Consultant for Services on the Internet (Engaged, Planning, Consider)
ECOMM-S99-T19 - Finding a Consultant for Services (Spring 1999) - Free [PDF]
ECOMM-F99-T19 - Finding a Consultant for Services (Fall 1999) - Free [PDF]
ECOMM-S00-T19 - Finding a Consultant for Services (Spring 2000) - $100 CDN
ECOMM-F00-T19 - Finding a Consultant for Services (Fall 2000) - $100 CDN
ECOMM-Y01-T19 - Finding a Consultant for Services (2001) - $100 CDN
ECOMM-Y02-T19 - Finding a Consultant for Services (2002) - $200 CDN

Sent E-Invoices via the Internet (Engaged, Planning, Consider)
ECOMM-S99-T20 - Sending Electronic Invoices to Customers (Spring 1999) - Free [PDF]
ECOMM-F99-T20 - Sending Electronic Invoices to Customers (Fall 1999) - Free [PDF]
ECOMM-S00-T20 - Sending Electronic Invoices to Customers (Spring 2000) - $100 CDN
ECOMM-F00-T20 - Sending Electronic Invoices to Customers (Fall 2000) - $100 CDN
ECOMM-Y01-T20 - Sending Electronic Invoices to Customers (2001) - $100 CDN
ECOMM-Y02-T20 - Sending Electronic Invoices to Customers (2002) - $200 CDN

Received E-Bills via the Internet (Engaged, Planning, Consider)
ECOMM-S99-T21 - Receiving Electronic Bills from Suppliers (Spring 1999) - Free [PDF]
ECOMM-F99-T21 - Receiving Electronic Bills from Suppliers (Fall 1999) - Free [PDF]
ECOMM-S00-T21 - Receiving Electronic Bills from Suppliers (Spring 2000) - $100 CDN
ECOMM-F00-T21 - Receiving Electronic Bills from Suppliers (Fall 2000) - $100 CDN
ECOMM-Y01-T21 - Receiving Electronic Bills from Suppliers (2001) - $100 CDN
ECOMM-Y02-T21 - Receiving Electronic Bills from Suppliers (2002) - $200 CDN

Paid Bills Through Internet Banking (Engaged, Planning, Consider)
ECOMM-S99-T22 - Electronically Paying Bills Through Your Bank (Spring 1999) - Free [PDF]
ECOMM-F99-T22 - Electronically Paying Bills Through Your Bank (Fall 1999) - Free [PDF]
ECOMM-S00-T22 - Electronically Paying Bills Through Your Bank (Spring 2000) - $100 CDN
ECOMM-F00-T22 - Electronically Paying Bills Through Your Bank (Fall 2000) - $100 CDN
ECOMM-Y01-T22 - Electronically Paying Bills Through Your Bank (2001) - $100 CDN
ECOMM-Y02-T22 - Electronically Paying Bills Through Your Bank (2002) - $200 CDN

Provided Credit Card Information for On-line Purchase (Engaged, Planning, Consider)
ECOMM-S99-T23 - Providing Credit Card Information for Purchases (Spring 1999) - Free [PDF]
ECOMM-F99-T23 - Providing Credit Card Information for Purchases (Fall 1999) - Free [PDF]
ECOMM-S00-T23 - Providing Credit Card Information for Purchases (Spring 2000) - $100 CDN
ECOMM-F00-T23 - Providing Credit Card Information for Purchases (Fall 2000) - $100 CDN
ECOMM-Y01-T23 - Providing Credit Card Information for Purchases (2001) - $100 CDN
ECOMM-Y02-T23 - Providing Credit Card Information for Purchases (2002) - $200 CDN

Receiving Payments via the Internet (Engaged, Planning, Consider)
ECOMM-S99-T24 - Electronically Receiving Payments (Spring 1999) - Free [PDF]
ECOMM-F99-T24 - Electronically Receiving Payments (Fall 1999) - Free [PDF]
ECOMM-S00-T24 - Electronically Receiving Payments (Spring 2000) - $100 CDN
ECOMM-F00-T24 - Electronically Receiving Payments (Fall 2000) - $100 CDN
ECOMM-Y01-T24 - Electronically Receiving Payments (2001) - $100 CDN
ECOMM-Y02-T24 - Electronically Receiving Payments (2002) - $200 CDN

Tracking Bank Account On-line (Engaged, Planning, Consider)
ECOMM-S99-T25 - Tracking Bank Account Balance (Spring 1999) - Free [PDF]
ECOMM-F99-T25 - Tracking Bank Account Balance (Fall 1999) - Free [PDF]
ECOMM-S00-T25 - Tracking Bank Account Balance (Spring 2000) - $100 CDN
ECOMM-F00-T25 - Tracking Bank Account Balance (Fall 2000) - $100 CDN
ECOMM-Y01-T25 - Tracking Bank Account Balance (2001) - $100 CDN
ECOMM-Y02-T25 - Tracking Bank Account Balance (2002) - $200 CDN

Submitting a Bank Loan On-line (Engaged, Planning, Consider)
ECOMM-S99-T26 - Submitting a Bank Loan Application (Spring 1999) - Free [PDF]
ECOMM-F99-T26 - Submitting a Bank Loan Application (Fall 1999) - Free [PDF]
ECOMM-S00-T26 - Submitting a Bank Loan Application (Spring 2000) - $100 CDN
ECOMM-F00-T26 - Submitting a Bank Loan Application (Fall 2000) - $100 CDN
ECOMM-Y01-T26 - Submitting a Bank Loan Application (2001) - $100 CDN
ECOMM-Y02-T26 - Submitting a Bank Loan Application (2002) - $200 CDN

Submitting Tax Returns On-line (Engaged, Planning, Consider)
ECOMM-S99-T27 - Submitting Tax Returns to the Government (Spring 1999) - Free [PDF]
ECOMM-F99-T27 - Submitting Tax Returns to the Government (Fall 1999) - Free [PDF]
ECOMM-S00-T27 - Submitting Tax Returns to the Government (Spring 2000) - $100 CDN
ECOMM-F00-T27 - Submitting Tax Returns to the Government (Fall 2000) - $100 CDN
ECOMM-Y01-T27 - Submitting Tax Returns to the Government (2001) - $100 CDN
ECOMM-Y02-T27 - Submitting Tax Returns to the Government (2002) - $200 CDN

Remitting Taxes On-line (Engaged, Planning, Consider)
ECOMM-S99-T28 - Remitting Taxes to the Government (Spring 1999) - Free [PDF]
ECOMM-F99-T28 - Remitting Taxes to the Government (Fall 1999) - Free [PDF]
ECOMM-S00-T28 - Remitting Taxes to the Government (Spring 2000) - $100 CDN
ECOMM-F00-T28 - Remitting Taxes to the Government (Fall 2000) - $100 CDN
ECOMM-Y01-T28 - Remitting Taxes to the Government (2001) - $100 CDN
ECOMM-Y02-T28 - Remitting Taxes to the Government (2002) - $200 CDN

Accessing Government Services On-line (Engaged, Planning, Consider)
ECOMM-S99-T29 - Accessing Government Services (Spring 1999) - Free [PDF]
ECOMM-F99-T29 - Accessing Government Services (Fall 1999) - Free [PDF]
ECOMM-S00-T29 - Accessing Government Services (Spring 2000) - $100 CDN
ECOMM-F00-T29 - Accessing Government Services (Fall 2000) - $100 CDN
ECOMM-Y01-T29 - Accessing Government Services (2001) - $100 CDN
ECOMM-Y02-T29 - Accessing Government Services (2002) - $200 CDN

| e-comm stats | public opinion research |